Google Affixes the Issue Causing Android apps to Crash

Apr, 2021 - By WMR

On March 22, 2021, several users reported the crash of apps such as Facebook, Whatsapp, Gmail and Amazon. Google has identified the technical problems and shared an effective solution for the fix.

Tech giant, Google, has suggested a solution to a recurring problem which was experienced by most of its users on March 22. Major android apps such as Facebook, Instagram, Whatsapp, Amazon, and Gmail went down as the users were not able to send/receive messages or refresh the feed. The Mount View-based company has advised its users to update their Chrome browser and Android System WebView from the Google Play Store. Google reported that this problem had arisen due to the occurrence of an android bug in the previous versions of Google Chrome and Android System WebView.

Google said that the technical problems began to appear in Android apps on the afternoon of March 22 and continued for about 7 hours. Although these apps are not associated with each other, the outage has created a confusion among many users. The root cause for crash of Android apps was the new update from Android System WebView which had an unexpected software bug cropped up in it. Within no time, users of these apps, especially the Pixel and Samsung phone users, have switched to Twitter to report (‘troll’ to be precise) the emerging issues in the apps.

Google has released a guideline to fix this issue. Android System WebView is a bundled software (pre-installed software) in every Android system.

For updating this system, users must go through the following steps:

Open the Play Store app
Go to ‘Android System WebView’
Click on the ‘Update’ option
Do the same step for Google Chrome

While Google is resolving the buggy glitches in its operating system, it is essential for the users to update their Android System WebView for security concerns.