Extract:
Based on this comprehensive report published by Gravitas Market Insights, the Healthcare CRM market is said to witness a significant growth during the forecast years between 2021 and 2028. Healthcare CRM, also known as Healthcare Relationship Management, is a generic term for a Customer Relationship Management (CRM) system used in the healthcare industry.
Report Scope in detail:
This latest report edition of Healthcare CRM market has been added to our huge database of detailed reports and this envisions to shape the future of all the related businesses. Our team of learned research analysts have studied in-depth and curated the report based on several aspects which include the overview of the market, driving forces, growth rate, market trends, market size, opportunities and challenges of the market; along with detailed competitive analysis on the regional as well as global level. The Healthcare CRM market research report renders a thorough analysis of the market on a global aspect and aims on several market segmentation. This report also provides deeper perception into the latest trends of the market and pinpoints crucial product developments of the industry. Furthermore, the report collects numerous factors that have accredited to the growth of the market in the recent years.
Market Dynamics:
• The market is predicted to grow due to rising need for structured data and automation in healthcare organisations.
• Technological advancements in the field of communication and information technology are projected to influence the need for healthcare-based Customer Relationship Management (CRM) (IT).
• Over the projected period, the increased desire for patients to have access to early treatment through home care, virtual care, mobile monitoring, and disease monitoring applications is expected to drive market expansion.
• Over the projected period, direct targeted marketing and the use of social marketing are expected to expand.
Healthcare CRM Market Segmentation:
By Delivery Model
• Mobile
• Cloud
• Social
• Predictive
• Collaborative
By Product
• Referral healthcare CRM
• Individual healthcare CRM
• Individual and referral
By Application
• Case coordination
• Community outreach
• Case management
By End Use
• Providers
• Players
• Life Sciences
Regional Coverage
• North America
o United States
o Canada
o Mexico
• Europe
o UK
o Germany
o France
o Italy
o Spain
o Russia
o Rest of Europe
• Asia Pacific
o China
o India
o Japan
o Korea
o Australia
o Southeast Asia
o Rest of Asia-Pacific
• South America
o Brazil
o Argentina
o Colombia
o Rest of South America
• Middle East & Africa
o GCC
o South Africa
o Rest of Middle East & Africa
Competitive Analysis:
Eminent market players have been outlined in order to extract improved insights into the worldwide businesses. Our research reports offer all-inclusive information on various top most manufacturers that are operational across global regions. We provide company profiles which include detailed overview of the company, business information, business performance, crucial strategies implemented through the years.
Few of the Key Players Covered in Our Report:
• IBM
• Oracle
• Microsoft
• SAP
• Amdocs LTD
• Accenture Plc
• Siemens Healthcare
• Allscripts Healthcare Solutions
• Salesforce.com
• Aspect Software
• Cerner
• Lawson
Impact of COVID19:
The COVID19 pandemic crippled the global economy, it resulted in a worldwide lockdown and this has majorly impacted numerous industries. Our industry experts are working round-the-clock to identify, accumulate and in-time deliver market analysis due to the effect of unprecedented decisions in COVID-19 repercussions on many businesses. The full version of this report will comprise the overall impact of the pandemic, and predicted alteration on the future outlook of the industry, by taking into the account the economic, political, technological and social parameters.
Section 1: Executive Summary
1.1. Healthcare CRM Market Industry 360° outline, Year 2016 - 2028
1.2. Business Model Trends
1.3. Growth Trends
1.4. End-User/Product Trends
1.5. Regional Trends
Section 2: Market Dynamics - Healthcare CRM Market Industry Insights
2.1. Growth Drivers
2.2. Opportunities
2.3. Industry challenges
2.4. SWOT Analysis
2.5. Porter's Analysis
2.6. Worldwide Industry Landscape, Year 2016 - 2028
2.7. Industry Segmentation
2.8. Technology & Invention landscape
2.9. Regional Landscape
2.9.1. North America
2.9.2. Europe
2.9.3. Asia-Pacific
2.9.4. South America
2.9.5. Middle East & Africa
2.10. Competitive Environment
Section 3: Global Healthcare CRM Market, By Delivery Model
3.1. Segmentation Analysis, By Delivery Model, 2016-2028
3.2. Market Share Segmentation Analysis, By Delivery Model, 2016-2028
3.3. Mobile
3.3.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
3.4. Cloud
3.4.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
3.5. Social
3.5.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
3.6. Predictive
3.6.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
3.7. Collaborative
3.7.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
Section 4: Global Healthcare CRM Market, By Product
4.1. Segmentation Analysis, By Product, 2016-2028
4.2. Market Share Segmentation Analysis, By Product, 2016-2028
4.3. Referral healthcare CRM
4.3.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
4.4. Individual healthcare CRM
4.4.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
4.5. Individual and referral
4.5.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
Section 5: Global Healthcare CRM Market, By Application
5.1. Segmentation Analysis, By Application, 2016-2028
5.2. Market Share Segmentation Analysis, By Application, 2016-2028
5.3. Case coordination
5.3.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
5.4. Community outreach
5.4.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
5.5. Case management
5.5.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
Section 6: Global Healthcare CRM Market, By End Use
6.1. Segmentation Analysis, By End Use, 2016-2028
6.2. Market Share Segmentation Analysis, By End Use, 2016-2028
6.3. Providers
6.3.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
6.4. Payers
6.4.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
6.5. Life sciences
6.5.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
Section 7: Global Healthcare CRM Market, Regional Analysis
7.1. Global Healthcare CRM Market, Regional Analysis
7.2. North America, Country level Analysis
7.2.1. North America Healthcare CRM Market estimates and forecast with Growth rate analysis, By Delivery Model, 2016 - 2028
7.2.2. North America Healthcare CRM Market estimates and forecast with Growth rate analysis, By Product, 2016 - 2028
7.2.3. North America Healthcare CRM Market estimates and forecast with Growth rate analysis, By Application, 2016 - 2028
7.2.4. North America Healthcare CRM Market estimates and forecast with Growth rate analysis, By End Use, 2016 - 2028
7.2.5. United States
7.2.5.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.2.6. Canada
7.2.6.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.2.7. Mexico
7.2.7.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.3. Europe Country level Analysis
7.3.1. Europe Healthcare CRM Market estimates and forecast with Growth rate analysis, By Delivery Model, 2016 - 2028
7.3.2. Europe Healthcare CRM Market estimates and forecast with Growth rate analysis, By Product, 2016 - 2028
7.3.3. Europe Healthcare CRM Market estimates and forecast with Growth rate analysis, By Application, 2016 - 2028
7.3.4. Europe Healthcare CRM Market estimates and forecast with Growth rate analysis, By End Use, 2016 - 2028
7.3.5. UK
7.3.5.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.3.6. Germany
7.3.6.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.3.7. France
7.3.7.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.3.8. Italy
7.3.8.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.3.9. Spain
7.3.9.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.3.10. Russia
7.3.10.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.3.11. Rest of Europe
7.3.11.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.4. Asia-Pacific Country level Analysis
7.4.1. Asia-Pacific Healthcare CRM Market estimates and forecast with Growth rate analysis, By Delivery Model, 2016 - 2028
7.4.2. Asia-Pacific Healthcare CRM Market estimates and forecast with Growth rate analysis, By Product, 2016 - 2028
7.4.3. Asia-Pacific Healthcare CRM Market estimates and forecast with Growth rate analysis, By Application, 2016 - 2028
7.4.4. Asia-Pacific Healthcare CRM Market estimates and forecast with Growth rate analysis, By End Use, 2016 - 2028
7.4.5. China
7.4.5.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.4.6. India
7.4.6.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.4.7. Japan
7.4.7.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.4.8. Korea
7.4.8.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.4.9. Australia
7.4.9.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.4.10. Southeast Asia
7.4.10.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.4.11. Rest of Asia-Pacific
7.4.11.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.5. South America Country level Analysis
7.5.1. South America Healthcare CRM Market estimates and forecast with Growth rate analysis, By Delivery Model, 2016 - 2028
7.5.2. South America Healthcare CRM Market estimates and forecast with Growth rate analysis, By Product, 2016 - 2028
7.5.3. South America Healthcare CRM Market estimates and forecast with Growth rate analysis, By Application, 2016 - 2028
7.5.4. South America Healthcare CRM Market estimates and forecast with Growth rate analysis, By End Use, 2016 - 2028
7.5.5. Brazil
7.5.5.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.5.6. Argentina
7.5.6.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.5.7. Colombia
7.5.7.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.5.8. Rest of South America
7.5.8.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.6. Middle East & Africa Country level Analysis
7.6.1. MEA Healthcare CRM Market estimates and forecast with Growth rate analysis, By Delivery Model, 2016 - 2028
7.6.2. MEA Healthcare CRM Market estimates and forecast with Growth rate analysis, By Product, 2016 - 2028
7.6.3. MEA Healthcare CRM Market estimates and forecast with Growth rate analysis, By Application, 2016 - 2028
7.6.4. MEA Healthcare CRM Market estimates and forecast with Growth rate analysis, By End Use, 2016 - 2028
7.6.5. GCC
7.6.5.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.6.6. South Africa
7.6.6.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
7.6.7. Rest of Middle East & Africa
7.6.7.1. Market estimates and forecast with Growth rate analysis, 2016 - 2028
Section 8: Company Profile - Healthcare CRM Market
8.1. IBM
8.1.1. Business Overview
8.1.2. Product & Service Offering
8.1.3. Overall Revenue
8.1.4. Strategic Outlook
8.2. Oracle
8.2.1. Business Overview
8.2.2. Product & Service Offering
8.2.3. Overall Revenue
8.2.4. Strategic Outlook
8.3. Microsoft
8.3.1. Business Overview
8.3.2. Product & Service Offering
8.3.3. Overall Revenue
8.3.4. Strategic Outlook
8.4. SAP
8.4.1. Business Overview
8.4.2. Product & Service Offering
8.4.3. Overall Revenue
8.4.4. Strategic Outlook
8.5. Amdocs LTD
8.5.1. Business Overview
8.5.2. Product & Service Offering
8.5.3. Overall Revenue
8.5.4. Strategic Outlook
8.6. Accenture Plc
8.6.1. Business Overview
8.6.2. Product & Service Offering
8.6.3. Overall Revenue
8.6.4. Strategic Outlook
8.7. Siemens Healthcare
8.7.1. Business Overview
8.7.2. Product & Service Offering
8.7.3. Overall Revenue
8.7.4. Strategic Outlook
8.8. Allscripts Healthcare Solutions
8.8.1. Business Overview
8.8.2. Product & Service Offering
8.8.3. Overall Revenue
8.8.4. Strategic Outlook
8.9. Salesforce.com
8.9.1. Business Overview
8.9.2. Product & Service Offering
8.9.3. Overall Revenue
8.9.4. Strategic Outlook
8.10. Aspect Software
8.10.1. Business Overview
8.10.2. Product & Service Offering
8.10.3. Overall Revenue
8.10.4. Strategic Outlook
8.11. Cerner
8.11.1. Business Overview
8.11.2. Product & Service Offering
8.11.3. Overall Revenue
8.11.4. Strategic Outlook
8.12. Lawson
8.12.1. Business Overview
8.12.2. Product & Service Offering
8.12.3. Overall Revenue
8.12.4. Strategic Outlook
*Market size and forecast will be provided from 2016-2028, and forecast period would be 2021-2028
*Details on financial performance and strategic moves and developments may not be captured for unlisted companies
*List of companies profiled in this TOC is tentative and may change after detailed analysis
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